FAQ

Issues with WiFi during an event (SYNCing)
One common error or issue we see, is that attendees need to "sync" their CEUHelper app again before checking out of an event or conference and sub...
Tue, Apr 30, 2024 at 12:38 PM
Oops! I accidentally "Left the Conference" early!
Still at the Conference? If you are still at the conference and there are more events to attend, please find the event coordinator to ask for support.   ...
Tue, Apr 30, 2024 at 12:49 PM
What is the BACB Provider Number? And where can I find it?
To access the BACB Provider Number follow these steps:  1. login and view your certificate at https://ceuhelper.com 2. the Provider Number appears as...
Tue, Apr 30, 2024 at 1:00 PM
Invalid CEUs
Please work with the conference/event admin, to validate attendance and/or manually update your attendance or validate CEUs.   CEUHelper staff are NOT a...
Tue, Apr 30, 2024 at 1:07 PM
New Login or Email Needed
New Email Address If you have a new email address and want to update your CEUHelper login, we can help with that!  You will not be able to update yo...
Tue, Apr 30, 2024 at 1:44 PM