Effective Date: October 31, 2024
Important Notice
CEUHelper has officially closed down as of October 31, 2024.
We are no longer able to produce Continuing Education Unit (CEU) certificates or make changes to existing certificates. For assistance with retrieving your CEU certificates, please contact the administration of the conference or event you attended.
Frequently Asked Questions
1. What happened to CEUHelper?
CEUHelper has officially closed its services on October 31, 2024. After years of supporting conference attendees in tracking and obtaining their CEU certificates, we have made the difficult decision to sunset the platform.
2. I need to retrieve my CEU certificate. What should I do?
Since CEUHelper is no longer operational, please directly contact the administration of the conference/event you attended. They will assist you in retrieving your CEU certificate or provide guidance on the next steps.
3. Can CEUHelper still produce or modify certificates?
No, CEUHelper is no longer able to produce new CEU certificates or make changes to existing ones. All services related to certificate generation and modification have been discontinued.
4. Whom should I contact for assistance with my CEUs?
Please reach out directly to the organizers or administrative office of the conference or event you attended. They have the necessary records and will assist you with any CEU-related inquiries.
5. Will my data still be accessible?
As part of the closure process, access to personal accounts and data on CEUHelper has been discontinued. For any data retrieval concerns, please contact the conference administration.
6. Why wasn't I notified about the closure earlier?
We have made efforts to notify all users via email, direct mail from the BACB, and announcements on our platform ahead of the closure date. We apologize if you did not receive these communications.
7. Is there an alternative platform I can use for future conferences?
While CEUHelper is no longer available, many conferences provide their own systems for tracking CEUs. We recommend inquiring with future conference organizers about the tools they use.
8. Can I still log in to my CEUHelper account?
No, all user accounts have been deactivated following the closure on October 31, 2024. Account access is no longer available.
9. Who can I contact for more information about CEUHelper's closure?
For any further questions, please email us at support@ceuhelper.com. Please note that response times may be delayed due to the closure.
We appreciate your understanding and thank you for your support over the years. It has been our privilege to assist you in your professional development journey.
Last updated on October 31, 2024