Suggestions to resolve the issue of multiple accounts:
- You can log out (using the menu in the upper right) and log in using the other account you created, the certificate is likely attached to another account.
OR
- We can combine and "merge" your accounts so you only have one CEUHelper account which will help reduce confusion.
- Which email would you like to keep as your primary account?
- List all possible emails associated with your account?
- What is your credential or license number (we use this to verify your accounts)?
NOTE: The other account(s) will be removed and all CEUs and certificates will transfer to the primary account that you determine. We will also have to reset your password.
Let us know what you decide! Email support@ceuhelper.com or submit a ticket using the app!